Shipping & Policies


Payment

I currently accept PayPal or Credit/Debit Card through PayPal Express. All credit/debit card transactions on this site are processed using PayPal, which is a secure online payment gateway that encrypts your card details in a secure host environment.

Shipping

*SHIPPING TIME*

READY TO SHIP items will be sent within 48 hours after payment (excluding weekends).
MADE TO ORDER items will be sent within 2-3 weeks.

*ESTIMATE DELIVERY TIME*

Shipping inside EU is managed by International Post*
EU : 5-6 business days

*if you wish to speed it with FedEx please choose shipping upgrade

Shipping outside EU is managed by FedEx International Priority 
2-4 business days delivery.

Please leave your phone number while check out for the delivery.

Every so often a package can get held up in Customs. I can not be responsible for any delays in delivery due to Customs. Buyer agrees to take full responsibility for the risks involved in international shipping.

The order will be shipped to the address provided by the checkout, unless you tell me otherwise.

International buyers please note: you are responsible for paying duties, taxes and applicable customs brokerage fees separate from the merchandise cost. 

Refunds and Exchanges

I do want you to be happy with your purchase. If there is an issue with your item, please contact me and we can discuss the options.

Ready To Ship, unworn, unaltered items can be returned or may be exchanged if the tag is originally attached to the item and item is in it's original condition.
Please contact me within 24 hours of your receiving your parcel to discuss the return process. Item has to be shipped back within 7 days of receipt. Shipping costs are non-refundable. Buyer is responsible for return shipping & insurance costs.

Custom orders, made to order items, earrings, on "sale" items sales are final and not returnable unless an error was made on my behalf. If any work on my pieces is done by a third party (ie. sizing, setting or finishing) this guaranty is void.

Cancellation are possible if made within 24 hours after your order was placed.

If there is a problem with your order please contact me, I will be happy to help you.

 

Sizing

Please make sure you order correct ring size as I will make the size that is requested by you. For the most accurate size you can go to any jewelry counter and ask for a measurement.
Or check more informations here:
I use the ISO standard for ring size measurements.

 

Did you order the wrong size? That's no problem, I can re-size most of my rings for small resize fee, just convo me or you can resize it locally.

 

Please note that the color on the photographs may differ slightly from actual products due to differences in the color calibration of individual computer monitors.