Shipping & Policies


Payment

I currently accept PayPal, you can also purchase with Credit Card through PayPal even without having account and also take a layaway plan with PayPal Credit if you would like one.

Shipping

*SHIPPING TIME*

READY TO SHIP items will be sent within 48 hours after payment (excluding weekends).
MADE TO ORDER items will be sent within 2-3 weeks.

*SHIPPING COST*

WORLDWIDE FedEx Priority 2-4 business days delivery cost 18$ USD. Your package is fully insured.

*ESTIMATE DELIVERY TIME*

FedEx International Priority 2-4 business days delivery. Your package is fully insured.

Please leave your phone number while check out for the courier company.

Every so often a package can get held up in Customs. I can not be responsible for any delays in delivery due to Customs. Buyer agrees to take full responsibility for the risks involved in international shipping.

The order will be shipped to the address provided by the checkout, unless you tell me otherwise.

International buyers please note: you are responsible for paying duties, taxes and applicable customs brokerage fees separate from the merchandise cost. 

Refunds and Exchanges

I do want you to be happy with your purchase. If there is an issue with your item, please contact me and we can discuss the options.

Ready To Ship, unworn, unaltered items can be returned or may be exchanged if the tag is originally attached to the item and item is in it's original condition.
Please contact me within 24 hours of your receiving your parcel to discuss the return process. Item has to be shipped back within 7 days of receipt. Shipping costs are non-refundable. Buyer is responsible for return shipping & insurance costs.

Custom orders, made to order items, earrings, on "sale" items sales are final and not returnable unless an error was made on my behalf. If any work on my pieces is done by a third party (ie. sizing, setting or finishing) this guaranty is void.

Cancellation are possible if made within 24 hours after your order was placed.

If there is a problem with your order please contact me, I will be happy to help you.
Sizing
Please make sure you order correct ring size as I will make the size that is requested by you. Do not guess or measure with a piece of string or tape measure. For the most accurate size you can go to any jewelry counter and ask for a measurement. I use the ISO standard for ring size measurements. Read more about that here: http://en.wikipedia.org/wiki/Ring_size


Did you order the wrong size? That's no problem, I can re-size most of my rings for small resize fee, just convo me.

I will offer reserves on items for up to 4 weeks and reserves are subject to a deposit. Deposits are non-refundable and non-transferable.

Please note that the color on the photographs may differ slightly from actual products due to differences in the color calibration of individual computer monitors.